Privacy Policy

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We don’t do mailing lists or take on-line orders so basically if you use our website contact enquiry form it comes to us as an email containing your name, email address and any voluntary data that you send us.

The General Data Protection Regulation (GDPR) will apply in the UK from 25 May 2018.  It will replace the 1998 Data Protection Act and introduce new rules on privacy notices, as well as processing and safeguarding personal data.

We are committed to keeping your personal data safe and secure, and handling it in accordance with our legal obligations.  This policy sets out in detail the purposes for which we process your personal data, who we share it with, what rights you have in relation to that data and everything else we think it’s important for you to know.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Our privacy policy may change from time to time.  Any changes we may make to our privacy policy in the future will be posted on this page.  You should check this page periodically to ensure that you are happy with any changes.

This policy is effective from 10 March 2019.

What data do we collect and where from?

The only information collected and stored by us is:

  • Your name.
  • Your email address.
  • Any voluntarily information you provide to us when you contact us (Voluntary Data).

The information held will be used only for:

  • To answer your enquiry.
  • Internal record keeping.
  • To improve our services and solutions.

What information do we share?

No personal information will ever be shared with a third party for marketing purposes etc.  We will refuse any requests to sell or pass on client information.

The only exception to information sharing is if we are required to do so by the police and it is a lawful request.

Access to your information

If you would like to know what personal information we hold about you, you may make a request by email to us for copies of this information.  You should be aware that we will need to see proof of identity before processing any such request (known as a ‘subject access request’) and may charge an administration fee of up to £10 to cover our costs in providing you with this information.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Note: For further clarification on our GDPR policy please contact me.